If you are having issues with the internet, please make sure to read our support document for basic troubleshooting procedures.

Basic Troubleshooting Guide

Download/View Basic Troubleshooting Guide

Although we do have 24/7 monitoring services for our network infrastructure, our hours of operation are Monday through Thursday 8:30am to 5:00pm, Friday 8:30 to noon, and closed all major Holidays. If you have loss of service after these hours, please call 715-683-2558 to find out about network outages or to report loss of service.